Terms and Conditions

Welcome to Cycads on Sea! We are delighted to have you stay with us and strive to make your visit

comfortable and enjoyable. To ensure a pleasant experience for all our guests, please review our Terms

and Conditions below. Staying at Cycads on Sea constitutes agreement with the following:

1. Booking and Reservations

1.1 Reservations: Reservations can be made online through our website, by email, or by phone. A

valid credit card is required to confirm your booking.

1.2 Confirmation: Your reservation is confirmed once you receive a confirmation email from us.

Please review the details and contact us immediately if there are any discrepancies.

1.3 Deposit: A deposit of 50% of the total booking amount is required upon reservation. Bookings

within 7 days: 100% deposit due upon reservation. The balance is due upon check-in.

2 Payment

2.1 Accepted Payment Methods: We accept payments via credit/debit card, EFT (Electronic Funds

Transfer), and cash.

2.2 Cancellation Policy: Cancellations made more than 14 days before the check-in date will receive

a full refund of the deposit. Cancellations made within 14 days of check-in will forfeit the

deposit. Cancellations made within 7 days of check-in will forfeit the total booking amount.

2.3 No-Show Policy: In the event of a no-show, the total booking amount will be charged.

3 Check-In and Check-Out

3.1 Check-In Time: Check-in is available from 2:00 PM. Early check-in may be accommodated based

on availability and prior arrangements. Please contact us for check-ins after 6:00 PM.

3.2 Check-Out Time: Check-out is by 11:00 AM. Late check-out may be arranged upon request and

subject to availability.

4 Guest Conduct

4.1 Respect for Property: Guests are expected to respect the property and its furnishings. Any

damage caused will be charged to the guest.

4.2 Quiet hours: 10PM-8AM. Please keep noise to a minimum to ensure all guests can enjoy a

peaceful stay. Note that sound can carry over to other rooms through our traditional thatch roof.

Please respect other guests and also our neighbours as we are situated in a residential area.

4.3 Pool hours: 9AM-9PM. Note that the pool area adjoins some rooms and respect their enjoyment

as well.

4.4 Smoking: Smoking is not permitted inside the guesthouse. Designated smoking areas are

provided.

5 Pets: Pets are not allowed on the premises unless prior arrangements are made for service animals.

6 Safety and Liability6.1 Personal Belongings: Cycads on Sea is not responsible for loss or damage to personal belongings.

Free off-street parking is available, however Cycads is not responsible for vehicle loss or damage.

Please ensure you secure your valuables.

6.2 Liability: Guests are responsible for their own safety and the safety of their visitors while on the

premises. Use of the facilities is at one’s own risk. Ladders to loft areas are steep and require

agility and are primarily for children and teens.

6.3 Pool: Use of the pool is at one’s own risk. Unsupervised children under the age of 12 are not

allowed. Please attend to children inside the fenced braai/pool area and keep the gate closed.

7 Facilities and Services

7.1 Wi-Fi: Complimentary Wi-Fi is available. Cycads on Sea is not responsible for internet

connectivity issues. Password is located on room keys.

7.2 Breakfast: Breakfast is included with your stay. Specific menu varies, but generally includes eggs,

breads, fruit, coffee, juicesSpecial dietary requests should be communicated in advance.

8 Cycads on Sea reserves the right to amend these Terms and Conditions at any time. Changes will be

effective immediately upon posting on our website.

9 Governing Law: These Terms and Conditions are governed by the laws of South Africa. Any disputes

arising from these terms shall be subject to the exclusive jurisdiction of the South African courts.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

Cycads on Sea

17 Lovemore Crescent

St Francis Bay, EC, 6312

+27738533289

cycadsonsea.stfrancis@gmail.com

cycads-on-sea.com

Thank you for choosing Cycads on Sea. We wish you a pleasant and memorable stay!

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