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Terms and Conditions
Welcome to Cycads on Sea! We are delighted to have you stay with us and strive to make your visit comfortable and enjoyable. To ensure a pleasant experience for all our guests, please review our Terms and Conditions below. Staying at Cycads on Sea constitutes agreement with the following:
- Booking and Reservations
1.1 Reservations: Reservations can be made online through our website, by email, or by phone. A valid credit card is required to confirm your booking.
1.2 Confirmation: Your reservation is confirmed once you receive a confirmation email from us.
Please review the details and contact us immediately if there are any discrepancies.
1.3 Deposit: A deposit of 50% of the total booking amount is required upon reservation.
Bookings within 7 days: 100% deposit due upon reservation. The balance is due upon check-in.
2 Payment
2.1 Accepted Payment Methods: We accept payments via credit/debit card, EFT (Electronic Funds
Transfer), and cash.
2.2 Cancellation Policy: Cancellations made more than 14 days before the check-in date will receive
a full refund of the deposit. Cancellations made within 14 days of check-in will forfeit the
deposit. Cancellations made within 7 days of check-in will forfeit the total booking amount.
2.3 No-Show Policy: In the event of a no-show, the total booking amount will be charged.
3 Check-In and Check-Out
3.1 Check-In Time: Check-in is available from 2:00 PM. Early check-in may be accommodated based
on availability and prior arrangements. Please contact us for check-ins after 6:00 PM.
3.2 Check-Out Time: Check-out is by 11:00 AM. Late check-out may be arranged upon request and
subject to availability.
4 Guest Conduct
4.1 Respect for Property: Guests are expected to respect the property and its furnishings. Any damage caused will be charged to the guest.
4.2 Quiet hours: 10PM-8AM. Please keep noise to a minimum to ensure all guests can enjoy a peaceful stay. Note that sound can carry over to other rooms through our traditional thatch roof.
Please respect other guests and also our neighbours as we are situated in a residential area.
4.3 Pool hours: 9AM-9PM. Note that the pool area adjoins some rooms and respect their enjoyment as well.
4.4 Smoking: Smoking is not permitted inside the guesthouse. Designated smoking areas are
provided.
5 Pets: Pets are not allowed on the premises unless prior arrangements are made for service animals.
6 Safety and Liability
6.1 Personal Belongings: Cycads on Sea is not responsible for loss or damage to personal belongings.
Free off-street parking is available, however Cycads is not responsible for vehicle loss or damage. Please ensure you secure your valuables.
6.2 Liability: Guests are responsible for their own safety while on the
premises. Use of the facilities is at one’s own risk. Ladders to loft areas are steep and require agility and are primarily for children and teens.
6.3 Pool: Use of the pool is at one’s own risk. Unsupervised children under the age of 12 are not allowed. Please attend to children inside the fenced braai/pool area and keep the gate closed.
6.4 Please note that, for the safety and security of ourselves and our other guests, no visitors or additional guests are permitted on the property other than those who have booked and paid.
7 Facilities and Services
7.1 Wi-Fi: Complimentary Wi-Fi is available. Cycads on Sea is not responsible for internet
connectivity issues. Password is located on room keys.
7.2 Breakfast: Breakfast is included with your stay. Specific menu varies, but generally includes eggs,
breads, fruit, coffee, juices… Special dietary requests should be communicated in advance.
8 Cycads on Sea reserves the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
9 Governing Law: These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the South African courts.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
Cycads on Sea
17 Lovemore Crescent
St Francis Bay, EC, 6312
+27783797569
cycadsonsea.stfrancis@gmail.com
cycads-on-sea.com
Thank you for choosing Cycads on Sea. We wish you a pleasant and memorable stay!
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Cycads on Sea
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EXCELLENTTrustindex verifies that the original source of the review is Google. Wunderschönes, gepflegtes Guesthouse mit top Preis-Leistungs-Verhältnis Wir haben hier eine sehr angenehme Nacht verbracht und würden das Guesthouse mit 4,5 Sternen bewerten. Die Unterkunft bietet ein super Preis-Leistungs-Verhältnis und hat uns rundum überzeugt. Die gesamte Anlage ist sehr gepflegt und wirkt modern und einladend. Auch unser Zimmer war groß, sauber und liebevoll eingerichtet, mit einem schönen, modernen Badezimmer. Besonders gut gefallen hat uns die eigene kleine Terrasse – perfekt, um abends noch kurz draußen zu sitzen und die Ruhe zu genießen. Die Besitzerin war unglaublich freundlich und hat uns herzlich empfangen. Man merkt sofort, dass das Guesthouse mit viel Engagement geführt wird. Die Lage ist ebenfalls ein großer Pluspunkt: Ein schönes, ruhiges Wohngebiet, sehr sicher und kameraüberwacht. Alle Häuser ringsum sind gepflegt und man fühlt sich absolut wohl. Außerdem ist das Meer fußläufig erreichbar, was uns sehr gut gefallen hat. Wir waren in einer eher ruhigen Reisezeit unterwegs, wodurch in der Umgebung nur wenige Restaurants, Cafés oder Geschäfte geöffnet hatten. Das war weniger ein Nachteil des Guesthouses als einfach der Saison geschuldet. Das Frühstück am nächsten Morgen war sehr lecker und frisch zubereitet. Obwohl kaum Gäste da waren (neben uns nur ein weiteres Paar), wurden wir aufmerksam und zuvorkommend bedient – ohne Abstriche. Es gibt auch einen Pool, den wir zwar nicht genutzt haben, der aber sauber und gepflegt wirkte. Parkplätze stehen direkt vor dem Haus zur Verfügung. Sie sind nicht abgesichert, was in diesem Wohngebiet jedoch absolut unproblematisch ist. Fazit: Ein wunderschönes, gepflegtes Guesthouse in toller Lage, mit großen Zimmern, freundlichen Gastgebern und sehr gutem Frühstück. Eine klare Empfehlung!Posted onTrustindex verifies that the original source of the review is Google. 📍 Cycads on Sea Guest House – Our Dream Getaway! 🐚 We spent a full week at Cycads on Sea Guest House, and WOW—what a gem! This was our first time staying somewhere for that long, and it was absolutely worth it. 🌊 The View: The guest house overlooks the ocean, offering breathtaking scenery and a refreshing sea breeze. Just a 5-minute walk to the beach! 🛎️ Service Excellence: Rooms were serviced daily, and the host was incredibly kind—checking in during breakfast and giving us amazing sightseeing tips. They have a very clean swimming pool, an outdoor braai area and mini kitchen which was a lovely bonus! 📍 Location: You couldn’t ask for a better spot. We explored the entire area and felt completely safe—both in the guest house and the town itself. 🍳 Breakfast Bliss: You could choose from three delicious options each morning. The kitchen team nailed it every time! 💖 Home Away from Home: Thank you Zaan and team for a luxurious, heartwarming stay. My husband and I felt truly at home and can’t wait to return!Posted onTrustindex verifies that the original source of the review is Google. What a awesome place, love it !Posted onTrustindex verifies that the original source of the review is Google. The rooms have their individual style with a lot of unique elements. The whole area with a little terrace behind each room is very nice. Breakfast was good as well. The whole place has a thatched roof which looks beautiful in the surroundings.Posted onTrustindex verifies that the original source of the review is Google. Tolle Unterkunft! Super schöne und liebevoll eingerichtete Zimmer. Sehr nette Besitzerin. Frühstück hat auch geschmeckt.Posted onTrustindex verifies that the original source of the review is Google. Lovely hostess, beautiful views, clean and tidy rooms and bathrooms, friendly staff, delicious breakfast. The kids also enjoyed the stay immensely. We stayed one night, and it was so restful and peaceful. You'll see us again!Posted onTrustindex verifies that the original source of the review is Google. Posted onTrustindex verifies that the original source of the review is Google. Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more